onboarding
The process of orienting a new hire or customer.
Definitions
The structured process of integrating a new employee, user, or customer so they become productive.
In software, the guided first-run experience that walks a new user through setting up and learning a product.
onboarding In A Sentence
Origin & Usage
From 'bringing someone on board' a ship; HR and SaaS staple.
People Also Ask
What does onboarding mean?
It's the structured process of getting a new employee, customer, or user set up and productive, whether that's HR paperwork and training or a guided first-run in an app.
How long does onboarding take?
It varies. For a new hire it can run a couple of weeks before they're on live work; for software it might be a few minutes of guided setup.
Is onboarding just for employees?
No. The word is used for new hires, but tech companies also use it for the process of getting a new user or customer started with a product.
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